Localize Your Event

Localization enhances the registration experience and builds your event brand image as accessible and trustworthy. 

Localize content

We understand registrants prefer to read in their native language. On EventXtra platform, you can create content in local languages to match with your attendees' own culture.

Our registration form currently supports 5 languages:

• English
• Traditional Chinese
• Simplified Chinese 
• Japanese
• Korean

To set up multi-lingual content, you first go to registration form to select what language(s) to be included. 

For general content across multiple registration form like button text, go to Common Settings under Registration Form to edit. Tap the language bar on the right to input.

For basic event information, you can set it up on Details page under Event. Click the language selection box to input.

Localize venue map 

The organizer can attach the venue map on the registration form to help attendees easily to find the event location. When user opens in China, we show Gaode map. When user opens outside China, we show Google map. Go to Event Details page and put the location to the search bar and then save it.

After that, go to the regestration form page and please make sure the event map form component has been turned on.

Localize ticket currency

When you organize events around the globe, you want to charge in local currencies to reduce lost from exchange rate and transaction fee. Go to Ticketing page and select suitable currency for your event.

EventXtra supports 7 currencies: 

• Hong Kong Dollar (HKD)
• Chinese Renminbi Yuan (RMB)
• New Taiwanese Dollar (NTD)
• United States Dollar (USD)
• Great British Pound (GBP)
• Euro (Eur)
• Japanese Yan (JPY)

Localize payment methods

Different attendees in different countries prefer their local payment methods depends on their social practice. You can view the methods on Payment Options page under Registration.

EventXtra provides 7 methods to help you collect payment:

• Visa
• Master
• American Express
• WeChat Pay
  • China Wallet 
    • For USD, HKD and RMB ticketing
    • Support desk top and mobile versions
  • Hong Kong Wallet
    • For USD and HKD ticketing 
    • Support desktop version only 
• Alipay 
  • China Wallet 
    • For USD, HKD and RMB ticketing
    • Support desktop and mobile versions 
  • Hong Kong Wallet 
    • For USD and HKD ticketing 
    • Support desktop and mobile versions
• Cheque
• Bank Transfer

Note: For payout, please contact our Customer Support for more information.