To make the first time connection:
Connect printer with network
Step 1) Turn on printer
Step 2) Press "Menu" button. Press "arrow button" and choose "Wlan" under 5/7, click "OK" button
Step 3) List of available network will be displayed. Choose the correct network (from wifi or pocket wifi), press "OK"
Step 4) Type in the correct password, press "OK"
Step 5) If successfully connected, ensure to return to the homepage of the screen
Connect iPad with same pocket wifi network
Step 5) On your iPad, go to iPad "setting"
Step 6) Click "wifi", and ensure you are connected to the same pocket wifi network as Step 1-4
Connect iPad - Check in App with the printer
Step 7) Login to check in App, and click into the correct Event
Step 8) Click "Setting" icon on upper right hand corner. Scroll down the menu bar and click "Select Printer"
Step 9) Check if the printer is connecting to the correct pocket wifi, if yes, press "Next"
Step 10) Ensure it is choosing the correct printer, if yes, press "Next"
Step 11) Press "Print" and label should be printed on the printer you assigned
1) If failure on step 9 or step 10, meaning the connection is not correctly done. Please start from Step 1 again to retry
2) If all the settings are correctly done from Step 1-10), and only the label cannot print out, check to ensure correct label size is used
3) The printer will only print if the screen is in homepage (not under any setting page)