Set Custom Domain URL for Your Registration Form

EventXtra offers our clients a flexiability to setup custom URL for their registration forms. To know more or if you want to upgrade your package to use this feature, please contact your Account Manager or our Sales Team.

Setup your custom domanin in 3 steps (To be handled by your IT Department):

1. Create your own subdomain CNAME Record, eg. rsvp.mydomain.com.

2. Point the subdomain to EventXtra DNS in this format: CNAME.customdns.eventxtra-dns.com. For example, the CNAME you setup is rsvp.mydomain.com, you need to point to: rsvp.mydomain.com.customdns.eventxtra-dns.com. 

Xtra Tips: You can cross check if your CNAME pointing is correct with this website: https://mxtoolbox.com/CNAMELookup.aspx

3. Email your subdomain to EventXtra support to verify.  After verification, the subdomain will be displayed under the registration form for further setup.

Customize Registration Form URL

1. Go to "Form Setting" of the registration form.

2. Make sure "Form URL" is turned on.

3. Your will find your CNAME setup earlier, just input your preferred registration form URL in the Form URL container. For example, the form URL is registration-form-2019, the complete registration form URL will be: https://rsvp.mydomain.com/registration-form-2019.

4. Remember to save your setting to take effect.